Skycop review: what it charges, how a claim works, and when to claim yourself
£0 is what a claim costs when you send it to the airline yourself, and Skycop’s own UK261 page says as much: “You can claim directly with the airline without a claims-service fee, or use Skycop subject to its terms and fees.” This Skycop review reads Skycop’s terms, price list and FAQ, checked on 14 October 2026, beside that free route.
Skycop’s own UK261 page says as much: “You can claim directly with the airline without a claims-service fee, or use Skycop subject to its terms and fees.” This Skycop review reads Skycop’s terms, price list and FAQ, checked on 14 October 2026, beside that free route.Every statement about Skycop comes from Skycop’s own pages. Where those pages leave a question open, such as what Skycop charges on a claim in pounds, we say so rather than fill the gap.
#Who is Skycop, and is it regulated?
UAB Skycop.com, Lithuanian legal entity code 304423851, registered at Dariaus ir Girėno str. 21A in Vilnius, is the company Skycop’s terms name as “Skycop”. The terms say Lithuanian law governs the agreement, and that a consumer may also rely on the mandatory rules of the country where they live.
Source: Skycop, Terms and conditions (updated 2025-09-05), clauses 3.6 and 6.4; Skycop, UK 261 and APPR pages — skycop.com, checked 2026-10-14.
UK 261 and APPR pages — skycop.com, checked 2026-10-14.Skycop runs separate pages for UK261, Canada’s APPR, Turkey’s SHY-Passenger Regulation and Brazil’s ANAC 400. Its terms apply VAT to its fee as “stipulated by the laws of the Republic of Lithuania”. The governing-law clause is 6.4.
Canada’s APPR, 
Turkey’s SHY-Passenger Regulation and 
Brazil’s ANAC 400. Its terms apply VAT to its fee as “stipulated by the laws of the Republic of Lithuania”. The governing-law clause is 6.4.Great Britain’s claims-management rules cover six kinds of claim, listed in article 89G(2) of the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001: personal injury, financial services or products, housing disrepair, specified benefits, criminal injury and employment. A flight delay or cancellation claim is not one of them. Our reading of the Order: handling a UK261 or EU261 claim is not, by itself, an FCA-regulated claims management activity in Great Britain, so the absence of FCA authorisation is not, by itself, a sign of wrongdoing.
We could not read the Lithuanian company register, Companies House or the FCA Register, so this Skycop review reports no entry from any of them.
Before you accept anything, check that the agreement names UAB Skycop.com as the party you assign the claim to.
#What does Skycop charge?
€110, €176 or €264 are Skycop’s fixed fees on compensation of €250, €400 or €600, according to its price list updated on 1 May 2024. Any other amount costs 44% of the compensation received, “including applicable VAT”. Skycop publishes the price list in euros only, with no fee stated in pounds.
Source: Skycop, Price List (updated 2024-05-01); Terms and conditions, clause 3.8; FAQ — skycop.com, checked 2026-10-14.
Skycop price list, as printed
Compensation | Standard fee | Legal Proceedings fee |
|---|---|---|
€250 | "110,00 EUR, including applicable VAT" | "125 EUR" |
€400 | "176,00 EUR" | "200 EUR" |
€600 | "264,00 EUR" | "300 EUR" |
Any other amount | "44,00% of the received Flight Compensation including applicable VAT" | "50% of the received Flight Compensation, including applicable VAT" |
The Legal Proceedings fee replaces the standard fee rather than adding to it. Each fixed fee works out at 44% of its band, the same rate as the percentage row. The percentage rows are worded as a share of “the received Flight Compensation”; beside the fixed bands the list states no condition.
Two deductions sit outside the list. Clause 3.8 says “all bank fees are deducted from the Client’s part” on an international transfer. The FAQ says “a currency conversion fee may be applied” to a payout outside the euro. We therefore print no “what you keep” figure, and no pound figure for a UK261 claim of £220, £350 or £520.
Skycop Care is a separate membership, priced on Skycop’s page “from just €9.99”, with what Skycop calls “0% commission claims”. It is a different product from the per-claim fee above.
Ask Skycop in writing for the amount it would deduct, the payout currency and the bank charges before you assign a claim in pounds.
#How does a Skycop claim work?
Skycop’s terms say the client assigns to Skycop “full ownership and legal title” to the monetary claim under Regulation 261/2004 or any other regulation. After that the airline pays into “bank accounts owned by Skycop”, you may not accept the airline’s payment, and Skycop “has sole discretion” over any settlement offer.
Source: Skycop, Terms and conditions, clauses 1.7, 1.8, 2.8, 3.8 and 4.4; FAQ — skycop.com, checked 2026-10-14.
Four clauses set out who holds the money:
- You “will not maintain any direct contact or accept the payment from an operating carrier” (1.7).
- Payments are “made directly to the bank accounts owned by Skycop” (1.8).
- “Skycop has sole discretion to accept and/or reject any settlement offer” (2.8).
- If the airline pays you anyway, you owe Skycop its remuneration within 10 days (4.4).
On timing, the FAQ says: “It can take a couple of weeks, but if the claim goes to court, the process can last for years.” Skycop states no fixed payout period beyond that. It then sends your share after its fee, with the bank fees of an international transfer taken from your part.
The pages we read do not list the documents Skycop asks for when a claim starts, so this review does not either. What they do settle is control. Once the assignment of the claim is signed you cannot take an offer the airline makes to you, and a payment into your own account still leaves Skycop’s fee due.
Read clauses 1.7, 2.8 and 4.4 before you click accept, because they decide who handles the airline and the money.
#Can you cancel, and what if the airline pays you directly?
14 days from the conclusion of the agreement is the withdrawal window in Skycop’s terms: a consumer ends it by emailing a withdrawal notice. The right ends early if the agreement is fully performed. If the airline pays you directly, clause 4.4 says Skycop’s remuneration is due from you within 10 days.
Source: Skycop, Terms and conditions, clauses 4.4, 5.2 and 5.3; Skycop Care membership terms 2.10-2.12 — skycop.com; Consumer Contracts Regulations 2013, regs 30 and 36 — legislation.gov.uk, checked 2026-10-14.
When the 14 days start, as each text words it
Text | Start of the 14 days |
|---|---|
Skycop terms, clause 5.2 | "within 14 (fourteen) days since the conclusion of the Agreement" |
Consumer Contracts Regulations, reg 30(2) | ends "14 days after the day on which the contract is entered into" |
Regulation 36 removes the right to cancel a service contract once it has been fully performed, where performance began at your request and you acknowledged the loss. Cancel after asking for work to start and you pay “in proportion to what has been supplied”.
Skycop’s clause 5.3 covers later exits. If you end the agreement “after certain work has already been performed or after… Legal Proceedings”, Skycop may charge “administration costs as well as other costs incurred”. The terms we read put no figure on those costs.
Skycop Care runs on its own rule. Withdrawal is open within 14 days of the date of purchase, and the right is lost if a disrupted flight was already reported to Skycop.
If you change your mind, email the withdrawal notice inside the 14 days and keep a dated copy.
#Claiming yourself instead: what it costs and how long it takes
£220, £350 or £520 is what UK261 pays by distance when a flight qualifies and the airline cannot prove extraordinary circumstances, and a claim you make yourself keeps all of it. Skycop’s UK261 page agrees you can claim “without a claims-service fee”, and the CAA says ADR is free to use.
CAA says ADR is free to use.Source: UK261 art. 7(1) — legislation.gov.uk, checked 2026-09-15; CAA, Alternative dispute resolution and How to make a complaint — caa.co.uk, checked 2026-09-22; airlines' own terms, checked 2026-10-14.
The order is fixed by the CAA’s advice: airline first, then ADR. If the airline refuses, or 8 weeks pass without an answer, take it to the airline’s ADR scheme if it belongs to one, which in most cases decides within three months. Jet2, in the table below, is on no approved ADR list; for an airline like that the CAA’s Passenger Advice and Complaints Team may help, but it cannot make a binding decision. The incident must fall within the last six years (five if you live in Scotland), and the complaint must reach ADR within 12 months of the airline’s final response. You do “not need to use a third-party claims management company (CMC) to take your complaint to ADR”, the CAA says. It also warns that a claims agency’s fee “can often be a significant proportion of the compensation amount being sought”.
Jet2
Scotland), and the complaint must reach ADR within 12 months of the airline’s final response. You do “not need to use a third-party claims management company (CMC) to take your complaint to ADR”, the CAA says. It also warns that a claims agency’s fee “can often be a significant proportion of the compensation amount being sought”.Airline | Wait before a third party | What the airline's terms say |
|---|---|---|
easyJet | 28 days | will not process a third-party claim not first sent directly |
Ryanair | 14 days | a third party may act if Ryanair fails to reply or you are unhappy |
Jet2 | 28 days | claim directly and allow time to respond |
TUI Airways | 14 days | will not process a third-party claim sent before the direct one |
British Airways | 28 days | will not deal with a third-party company that skipped the process |
Virgin Atlantic | 28 days | its lawyer carve-out "does not include claims management companies" |
easyJet
Ryanair
TUI Airways
British Airways
Virgin AtlanticCourt is the last stage. The England and Wales small claims track covers claims up to £10,000, with an issue fee of £35, £50 or £70 on the three UK261 amounts, and a court can order the airline to repay those fees if you win. See which ADR scheme your airline uses, what to do if the airline refuses and small claims court, and check your amount with the compensation calculator.
England and 
Wales small claims track covers claims up to Complain to the airline before any company does, because four of the six airlines above will not look at a third-party claim until you have.
#Is Skycop worth it?
€110 of a €250 award, 44%, is Skycop’s standard fee, and €125, or 50%, at what the price list calls “Legal Proceedings”. On a claim in pounds Skycop publishes no figure at all. Four checks you can make yourself decide whether the fee is worth paying, and none of them needs a verdict from us.
Source: Skycop, Price List and Terms and conditions — skycop.com, checked 2026-10-14; this site’s arithmetic.
- Fee against amount. €110, €176 or €264 on the three euro bands, 44% otherwise; bank fees on an international transfer, and any currency conversion fee on a non-euro payout, also come out of your share. The direct route costs £0.
- Effort. Skycop handles the airline correspondence. Claiming yourself means the airline’s form and, if refused, an ADR submission.
- Refusal stage. If the airline has already refused and belongs to an ADR scheme, ADR is still free, and a company that goes to ADR uses the same process.
- Control. Under the assignment Skycop alone decides on settlement offers, and its fee is due within 10 days if the airline pays you instead.
No source independent of Skycop gives its success rate or payout times, so this Skycop review uses neither.
Note your answer to each check, and the euro fee on your band, before you choose a route.
This Skycop review is general information, not legal or financial advice. Fees and terms are Skycop’s own and can change; confirm them on Skycop’s pages before you sign.
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Flightright review#Sources
- Skycop, Terms and conditions (updated 2025-09-05) — skycop.com, checked 2026-10-14.
- Skycop, Price List (updated 2024-05-01) — skycop.com, checked 2026-10-14.
- Skycop, FAQ — skycop.com, checked 2026-10-14.
- Skycop, UK 261 flight compensation — skycop.com, checked 2026-10-14.
- Skycop, APPR Canada flight compensation — skycop.com, checked 2026-10-14.
- Skycop, Skycop Care membership — skycop.com, checked 2026-10-14.
- Financial Services and Markets Act 2000 (Regulated Activities) Order 2001, arts 89F-89N — legislation.gov.uk, checked 2026-10-14.
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regs 30 and 36 — legislation.gov.uk, checked 2026-10-14.
- Regulation (EC) No 261/2004 as it forms part of UK law, art. 7 — legislation.gov.uk, checked 2026-09-15.
- Civil Aviation Authority, Alternative dispute resolution; How to make a complaint — caa.co.uk, checked 2026-09-22.
- gov.uk, Make a court claim for money: court fees — gov.uk, checked 2026-10-12; Civil Procedure Rules, r. 26.9 — justice.gov.uk and r. 27.14 — justice.gov.uk, checked 2026-10-12.
- Airlines' own terms: easyJet 19.6, Ryanair UK 15.2, Jet2 26.5, TUI Airways 9.4, British Airways 18a, Virgin Atlantic 21.4, checked 2026-10-14.