# Air Travel Rights terms: no legal advice, no claims

Source: https://airtravelrights.com/terms/

> General information across 5 regimes, last checked 15 September 2026. The calculator returns an estimate, not a decision by an airline, a regulator or a court.

# Terms of use

These pages publish what the law requires. They do not tell you what to do about your own flight, and using them puts you under no obligation beyond the ones set out here. Below: what this site is and is not, how far a figure can be relied on, where responsibility stops, who owns the text and the datasets, what you may do with them, and what the outbound links mean.

## What is this site, and what is it not?

0 claims are filed here, and 0 cases are assessed. These pages state what a regulation requires in general, across 5 passenger-rights regimes. Reading one, writing to the site or running the calculator creates no lawyer-client relationship, no retainer and no duty to act on your behalf.

The distinction is narrow and it matters. Publishing the rule that a delay of three hours or more earns compensation unless the airline proves extraordinary circumstances is a statement about the law. Telling you that your own flight qualifies, on your booking and your airline's account of events, is advice about a case.

This site does the first and never the second.

It is not a law firm, a claim company, an airline's complaints desk or a regulator, and [about](https://airtravelrights.com/about/) sets out what each of those does differently. Nothing you send becomes a case file, because there is no case file here. No booking reference, passenger name or correspondence with an airline is held, sought or acted on.

It is also not an audience business. No counter runs on these pages, no analytics product is fitted and no reader account exists, because this site was built to be read rather than measured. That is a settled decision and not an unfinished job. The [privacy notice](https://airtravelrights.com/privacy/) sets out the one thing that survives it: any web server, this one included, logs the requests it answers.

The bodies that can act on your facts are named per regime at [contact](https://airtravelrights.com/contact/), together with what each one can and cannot make an airline do.

Take your own facts to one of those bodies rather than to this site; they can decide a case, and these pages cannot.

## How far can you rely on a figure on these pages?

15 September 2026 is the date every fact on this site was last checked against its primary source. Each figure carries the act, the article and that date underneath it. A checked date is a statement about a source on a day, not a promise that the rule still reads the same now.

Rules move, and this site labels the movement rather than hiding it. A change that is adopted but not yet in force is marked as upcoming and kept out of every table and out of the calculator until it actually applies. Where the law is genuinely open, the page says so and names what is undecided.

Case law is quoted only from two closed allow-lists, one of CJEU rulings and one of UK neutral citations. A case on neither list is never named here, however often it circulates elsewhere.

That method is set out in full at [how we verify](https://airtravelrights.com/how-we-verify/) and [editorial policy](https://airtravelrights.com/editorial-policy/). If a figure here contradicts the source cited under it, the fix runs through [corrections](https://airtravelrights.com/corrections/): a wrong compensation amount or deadline is corrected within 1 working day, and the rest of the page is re-checked in the same pass.

Open the act named in a Source line before you rely on any figure here in a filing or a letter to an airline.

## What happens if you act on a page and lose out?

0 outcomes are promised on this site. It publishes general information about 5 regimes and takes no responsibility for a claim you file, a deadline you miss or a decision an airline or a regulator makes about your case. What follows is how far that goes.

The pages are supplied as they stand. Availability is not guaranteed either: the site runs on hosted infrastructure, and an outage, a cached older page or a link that has since moved can all put stale wording in front of you.

To the extent the law allows, the publisher accepts no liability for loss arising from reliance on these pages.

Nothing in that sentence excludes liability which cannot lawfully be excluded. These terms are governed by the law of England and Wales, and the courts of England and Wales are the forum for any dispute about them. That is a choice of law and forum, made because most readers here are in Great Britain. It is not a claim that a company sits behind this site: none does, and none is registered anywhere.

Two limits are worth stating plainly. A limitation period that has passed cannot be recovered by anyone, whatever a page said. An airline that refuses a claim is answerable to the regulator or scheme named on the regime page, not to this site, which has no power to make it pay.

Diary your own deadline from the act rather than from a summary; the date is the one thing a late claim cannot survive.

## Who owns the words, the tables and the datasets?

6 datasets sit behind the data hub, and 4 of them are this site's own compilations: the ADR map, the payout-times build, the rule-change log and the comparison table. The words, the tables and the structure of the pages are the publisher's own work. The statutes quoted inside them are not.

Material from legislation.gov.uk is available under the Open Government Licence v3.0 except where that site states otherwise, and legislation.gov.uk itself notes that content derived from EUR-Lex is reused under Commission Decision 2011/833/EU.

Copyright in the original text belongs to the people who write it, publishing as Air Travel Rights. No company holds it: the site has no registered entity, no office and no named staff, and [about](https://airtravelrights.com/about/) says the same.

Those four compilations are published under the Creative Commons Attribution 4.0 International licence, [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). Copy, redistribute and build on them, commercially too, as long as you credit Air Travel Rights and link the dataset page. It covers the tables themselves and the CSV files behind them, including the rule-change log's 27 dated rows and the computed medians, ranges and sample sizes on the payout-times page. The rule-change dataset names this page as its licence in its own structured data. Any other table this site compiles itself is on the same terms, whether or not the data hub indexes it.

Four things on those pages fall outside that licence. Statutory text quoted in a row keeps the licence of the body that published it. The two datasets that republish a regulator's own figures, CAA airport punctuality and the US DOT commitments dashboard, carry that regulator's terms rather than ours. Airline names and logos belong to the carriers. A quoted forum post belongs to whoever wrote it, and a CC BY licence on our figures gives you no right to republish it.

Each dataset page links its own CSV from the [data hub](https://airtravelrights.com/data/), with the compilation method stated on the page itself.

Cite a dataset by linking the page it sits on and naming the date you took the rows; they change when the law does.

## What may you do with these pages?

3 uses need no permission from anyone: reading, printing a page for your own claim, and quoting a passage or a row with a link back. Ordinary citation is how a reference site is meant to work, and nothing here stands in its way.

Wholesale republication of the four datasets is settled above, under CC BY 4.0. The articles themselves are not offered under that licence: quote them, with a link, rather than reposting them.

Two things are asked of any automated reader. Do not hammer the site with requests at a rate that degrades it for other people. Do not strip the Source line off a figure when you reuse it, because a number without its act, article and checked date is exactly the thing this site exists to replace.

One misuse is worth naming. Presenting the calculator's output as legal advice, as an assessment of a specific case or as this site's endorsement of a claim misstates what it does: it applies published rules to the details entered and returns an amount or "not eligible" with the legal source attached.

The [compensation calculator](https://airtravelrights.com/compensation-calculator/) says the same thing on its own face, and the reasoning behind each result is published rather than hidden.

Keep the source line with any figure you lift; it is what lets your reader check the number instead of trusting it.

## Which links leave this site, and what do they mean?

1 outbound link on this site goes to a service rather than a source: AirHelp, a third-party claim service, on more than 70 pages, for readers who would rather not write to the airline themselves. Every other outbound link points at a legislation portal, a regulator, a court record or another source a page cites.

That link follows fixed rules. It is labelled "(third-party claim service)". It always comes after the free do-it-yourself route, never in place of it. It is tagged `rel="nofollow sponsored"`. It points at `/partner/airhelp` on this site, which forwards you to AirHelp through the Travelpayouts network with a code naming the page that sent you.

The link changes no figure, no ranking and no order of options on any page. The amounts, deadlines and routes come from the act and article in each Source line, and they read the same whether you take the free route or use AirHelp. What AirHelp charges you is for AirHelp to state, on its own site and under its own terms.

An outside page is not endorsed by being cited. It is cited because a figure on this site came from it, and its own terms govern what happens once you arrive. Links break and pages move; a stale outbound link is reported through [corrections](https://airtravelrights.com/corrections/) like any other error.

These terms carry the date at the top of this page. A material change to them is dated the same way a change to a rule is.

Take the free route named first if you would rather keep a claim in your own hands; the link after it is an option, not a step.

*This page sets out the terms on which the site is published; it is not legal advice. For a specific claim, contact the regulator named on the page for your flight's regime, or a qualified lawyer.*

## Sources

- legislation.gov.uk licensing statement (Open Government Licence v3.0; EUR-Lex material reused under Commission Decision 2011/833/EU) - [legislation.gov.uk](https://www.legislation.gov.uk/ukpga/2018/12/contents), checked 2026-09-20.
- Regulation (EC) No 261/2004 as it forms part of UK domestic law (UK261) - [legislation.gov.uk](https://www.legislation.gov.uk/eur/2004/261/contents), checked 2026-09-15.
- Regulation (EC) No 261/2004 (EU261) - [eur-lex.europa.eu](https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32004R0261), checked 2026-09-15.
- Air Passenger Protection Regulations (SOR/2019-150) - [laws-lois.justice.gc.ca](https://laws-lois.justice.gc.ca/eng/regulations/SOR-2019-150/FullText.html), checked 2026-09-15.
- US DOT Fly Rights - [transportation.gov](https://www.transportation.gov/airconsumer/fly-rights), checked 2026-09-15.
