# Corrections: 2 kinds, correction vs update

Source: https://airtravelrights.com/corrections/

> 0 entries sit in the corrections log so far; a wrong compensation amount or deadline is fixed within 1 working day.

# Corrections

corrections@airtravelrights.com takes every report of a wrong figure or a broken link on this site. This page states what to send, how fast a fix lands, what separates a correction from an update, and what happens when a whole page, not just a figure on it, stops being true.

## How do you report an error?

1 address takes every error report: corrections@airtravelrights.com. Send 3 things and a report becomes actionable straight away: the page URL, the figure exactly as published on this site, and the primary source that contradicts it, with the date you checked that source yourself ([Contact](https://airtravelrights.com/contact/)).

Every article also ends with a "Tell the editorial team" link that opens a message to corrections@airtravelrights.com with the page address already in the subject line; there is no form. A report with those 3 items lets the editorial team check the same sentence you're looking at against the same source you're citing, without a back-and-forth to find either one first. Vague reports still get read. A report that only says "this looks wrong" takes longer, though, because someone first has to work out which figure on the page you actually mean before checking it against anything at all. Screenshots help once a page has since changed and the original wording is gone. A link and a quote of the exact wording are usually enough on their own, and both together are better still.

Paste the sentence you think is wrong, not just the page title; two different figures can sit on the same page. A general question that isn't a correction belongs at [contact](https://airtravelrights.com/contact/) instead.

## What counts as a correction, and what is an update?

2 different things get confused on most sites, and only 1 of them goes in the log below. A correction is a fact that was already wrong when we published it. An update is a fact that changed after publication because the law itself changed. The distinction matters.

EU261's own revision is the clearest live example of an update in waiting: adopted at third reading but still unpublished in the Official Journal, it changes nothing on this site's pages yet. When it does apply, the resulting page changes will be logged as updates, not corrections, because the rule moved, not our reading of it. The US Department of Transportation's denied-boarding caps work the same way going forward, reviewed every 2 years; the next revision updates the figure rather than fixing an error in it. The Montreal Convention's own limits are reviewed on the same principle, every five years under its article 24, and the current figures, in force since 28 December 2024, will be updated at the next review, not corrected. A correction, by contrast, means a source was misread or a figure mistyped from the start.

If you're reporting that a rule changed rather than that we got it wrong, say so; it helps us log the right kind of entry, and it means we don't spend a 1-working-day slot re-checking something that was correct all along.

## What happens after you report one?

1 severity ladder decides how fast a report is fixed: a wrong compensation amount or deadline is corrected within 1 working day, with the whole page re-checked end to end. Anything else, such as a stale link, moves into the next scheduled editorial pass instead.

That difference in speed exists because a wrong amount or deadline can send someone to file a claim on the wrong day or for the wrong sum, while a stale link only costs a click. Nothing else moves faster. That fix isn't just the one figure. The page's other numbers get re-checked against their own sources in the same pass. A report that catches one wrong figure is a reasonable signal to look again at the rest of the page. We reply to the address the report came from either way, saying what changed and why, or explaining why the figure stands as published.

Expect a fix within 1 working day only for a compensation amount or a deadline; anything else follows the normal editorial schedule instead.

## The corrections log

0 entries sit in this log: no correction has been made to any page on this site. That is a starting state, not a record of time served without one, because the site has not been public before now. Every page was last checked against its primary sources on 15 September 2026.

**Corrections log**

| Date | Page | What changed | Source |
|---|---|---|---|
| — | — | — | — |

This log only ever gains a row for a correction, never for an update to a rule that genuinely changed; that second kind of change is dated on the page it affects and in the [rule-change log](https://airtravelrights.com/data/passenger-rights-rule-changes/), not listed here. An empty log is a starting state, dated above, not a guess. The Date, Page, What changed and Source columns fill in the moment a real correction lands. A future entry follows the same discipline as everything else here. It will name the exact page, the wrong figure as it was published, what replaced it, and the source that proved the change was needed. A reader can then audit the fix the same way they would audit any other fact on this site.

Check this page directly if you want to know whether a specific figure was ever corrected, rather than assuming silence means nothing was reported.

## How errors get caught before you see them

3 checks run on every page before it publishes. An automated structure check, a citation check against 2 closed case-law allow-lists, and a line-by-line audit of every figure against this site's Verified fact rows, the same rows that feed the compensation calculator.

That process catches most mistakes before a reader ever sees them, but it isn't infallible. A mismatch between a fast-moving source and a page checked weeks earlier can still slip through undetected. The line-by-line audit compares a figure to its own Source line, not to memory or to another page's version of the same rule, which is what keeps a UK261 amount from drifting into an EU261 sentence by mistake. No match, no publish. Reader reports catch a different kind of error entirely: the ones a systematic check can't see, like a source that quietly changed its own wording after our check date.

Report even a small mismatch; it's often the only way a drifted source gets noticed before the next scheduled recheck. The full checklist sits at [editorial policy](https://airtravelrights.com/editorial-policy/) and [how we verify](https://airtravelrights.com/how-we-verify/).

## What happens when a page moves or is withdrawn

1 page sits withheld for exactly this reason right now. A card for Spirit Airlines is held back since the airline ceased operations on 2 May 2026, rather than left live and pointing readers toward a claim route that no longer exists at all.

A page describing a carrier that has stopped flying, lost its licence or merged into another entity is withdrawn from publication rather than corrected in place. The underlying subject of the page has stopped being true, not just a figure on it. That is a different action from a normal correction. Nothing on the withdrawn page was wrong when it was published, so nothing goes in the log above, and the page's own status is marked instead of its figures being fixed. A page that moves to a new URL instead of being withdrawn keeps its old links working, pointed at the new address; a moved page is never just deleted outright, and its own entry in the sitemap moves with it rather than leaving a dead reference behind.

If you're looking for a page on a carrier that no longer operates, check that carrier's current status before treating a missing page as an error.

## Sources

- Regulation (EC) No 261/2004 (EU261) amendment procedure 2013/0072(COD) - [oeil.europarl.europa.eu](https://oeil.europarl.europa.eu/oeil/en/procedure-file/pdf?reference=2013%2F0072%28COD%29), checked 2026-09-15.
- 14 CFR 250.5(e) (denied-boarding compensation adjustment cycle) - [ecfr.gov](https://www.ecfr.gov/current/title-14/part-250/section-250.5), checked 2026-09-15.
- ICAO 2024 revised limits of liability under the Montreal Convention - [icao.int](https://www.icao.int/sites/default/files/secretariat/legal/LEB%20Treaty%20Collection%20Documents/2024_Revised_Limits_of_Liability_Under_the_Montreal_Convention_of_1999_en.pdf), checked 2026-09-15.
- Spirit Airlines operating-status reports - [npr.org](https://www.npr.org/2026/05/02/nx-s1-5807933/spirit-airlines-ceases-operations-folds), [cnn.com](https://www.cnn.com/2026/05/02/business/spirit-to-halt-all-flights), [cbsnews.com](https://www.cbsnews.com/news/spirit-airlines-shutting-down-failed-rescue-deal/), checked 2026-09-15.